Just DK

VALLEJO

DGT SMART CHESS

HENRYS

PLASTIC MODEL KITS

ROBOTS & ACTION FIGURES

HOBBY TOOLS & ACCESSORIES

PLUSH TOYS

DEALS

Refund Policy

There is no refund or return policy for JustDK purchased items except for the following conditions:

In the above, you will receive a replacement of the item at no extra cost or a full refund along with any shipping fees incurred.

Just make sure to contact us within 3 days from the day your order is delivered, making sure that the item is in its original packaging, unworn and in the same condition you received it.

  • 1- If the item you received is not what you really ordered.
  • 2- If the item you have received is not as described on the website,
 

The process to return the item

 
  • 1- Call us on our number +971 4 2950222 or via “Contact Us” on JustDK.ae website within 3 days from the day your order is delivered.
  • 2- An email will be sent to you confirming receipt of your complaint. A pick-up will be scheduled by our courier services.
  • 3- Pack the item with its packaging in its original state, leaving any bar code or labels on the box. Hand over the package to the courier representative.
  • 4- As soon as your returned item is received and inspected, your refund/replacement will be processed.