FAQs

  1. Where is your showroom located?

Our showroom is located in Business Avenue Building, Mezzanine Floor, M10. It is the Gold building behind Nissan Showroom near Deira City Center.

  1. What are your timings?

We are open from Sunday to Friday from 11:00 AM to 8:00 PM. Our showroom is closed on Saturdays.

  1. Do you deliver on Fridays?

We don’t deliver on Fridays. All orders received on Thursday after 4PM will be processed on Saturdays.

  1. How many days should I expect the delivery of my order?

Your order will be delivered within 1-2 working days within UAE and 4-6 days within other GCC countries.

  1. Do you accept Cash on Delivery?

Yes, we do accept Cash on Delivery payments.

  1. What is your courier?

Aramex is our courier in-charge of the deliveries.

  1. How much is the shipping charges?

There is an extra charge of 20 AED for orders below 500 dhs and FREE Shipping for order worth 500 dhs and above within UAE. For other GCC countries, certain rates will be charged if the purchase is worth below 1000 dhs (which you can see during the Check Out and FREE Shipping for 1000 AED and above purchases.

JustDK VIP Card

Terms and conditions:

EARNING POINTS

  1. Get a JustDK VIP card with an initial purchase of 100 AED at JustDK showroom. Card will be automatically activated and initial points will be credited on the card.
  2. All purchases at JustDK starting October 3, 2016 is eligible to earn points. Items purchased before this date will not be counted.
  3. Earn points with any purchase of Gundam and non-Gundam items, including the accessories and paints.
  4. For every 20 AED spent at JustDK, you’ll earn 1 POINT.
  5. Points are non-transferable.
  6. Card must be presented at the time of purchase. Points will not be counted if the customer fails to present the card.
  7. Points earned within the day a purchase was done will reflect after 24 hours.
  8. Points will be counted based on a single receipt transaction.
  9. Card replacement fee of 50 AED will be charged in case of lost/damaged card. Points will be carried forward to the new card.
  10. Points are valid for 1 year. All points not used within the year will be forfeited.
  11. Valid only for purchases from JustDK showroom. Not valid for online orders.

REDEEMING POINTS

  1. One point is equivalent to 1 AED.
  2. Points are not convertible to cash.
  3. The customer has the option to use the points in full or partial payment (redeem points plus pay remaining amount either by cash/credit card).
  4. Card must be presented at the time of redemption. Points cannot be redeemed if the customer fails to present the card.

For further inquiries: Please call 04-2950222 or WhatsApp 0505785846